We were very impressed by the service we received from Applewood. Our heating/cooling service professional, Samuel J., was indeed very professional! He was helpful, knowledgeable and personable. Samuel arrived promptly and was able to quickly diagnose, explain and fix what turned out to be a minor problem (caused by a company we had used before becoming Gold Service Club members at Applewood). From our initial phone call requesting service to the the follow-up call we received, everything was handled well. We also utilized Applewood’s plumbing service for a water-leak emergency about a month ago, and we’re very pleased with the service from Kent B. as well. Thank you all! – Mike & Laura F.